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Helpline

Cambodia:
Phone: +855(0)23 999 255
(Mon-Fri, excluding weekends and public holidays)
8.00am to 6.00pm ICT
Email: BusinessService@anz.com
China:
Toll free nos:
China Unicom: 400 821 8030; China Telecom:400 651 9920
Overseas calling no: +65 6637 7677
(Mon - Fri, including public holidays)
Hours of coverage: 6:00a.m - 8.30p.m
Email: ebankingservicecn@anz.com
Hong Kong:
Toll free nos: 800908916 / 30134527
Overseas calling no: +65 6637 7675
Hours of coverage: 6:00a.m - 8.30p.m HKT
(Mon-Fri, including public holidays)
Email: ebankingservicehk@anz.com
India:
Toll free nos: 0008006101008/0008006103283
Calling no: +91 22 33620235
(Monday to Friday)

Hours of coverage: 6.00 a.m - 6.00 p.m
Email: ebankingservicein@anz.com
Japan:
Phone: +81 3 6212 7604 or 0120 870 289
(Free dial in Japan)

(Mon-Fri, excluding weekends and public holidays)
9.00am to 5.00pm JST
Email: wcsjp@anz.com
Philippines:
Toll free nos: 180016510778; 180089088334
Overseas calling no: +65 66377678
(Mon - Fri, including public holidays)
Hours of coverage: 6:00a.m - 8.30p.m
Email: ebankingservicephp@anz.com
Singapore:
Toll free no: 18006227230
Local/Overseas calling no:
+65 66377939/66377674

(Monday to Friday, including public holidays)
Hours of coverage: 6:00a.m - 8.30p.m SGT
Email: ebankingservicesg@anz.com
Taiwan:
Phone: +88 62 8722 5090
(Mon-Fri, excluding weekends and public holidays)
8.30am to 7.00pm CST
Email: servicetw@anz.com
Vietnam:
For enquiries in Vietnamese:
Phone: 18001777
(Mon-Fri, excluding weekends and public holidays)
8.00am to 5.00pm ICT
Email: VNOps.ClientService@anz.com
For enquiries in English:
Toll Free no: 12065239
Overseas calling no: +65 6637 7672
Hours of coverage: 6:00am to 7.30 pm ICT
(Mon - Fri, including public holidays)
Email: ebankingservicevn@anz.com

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