Introduction

This page is designed to support both ANZ Transactive - Global and ANZ Transactive - Cash Asia customers. For easy access, please save this page in your internet browser favourites.

News

  • We are pleased to announce that we have set up an e-channel service team, dedicated to supporting your enquiries on Transactive-Global and Transactive-Cash Asia. This new service centre will assist you with all enquiries regarding your online transactions while your existing transactional service contact points will continue to assist you with enquiries on payments. Over the coming months, we will be updating the contact numbers below with new toll free numbers where applicable.

Logon


Demo


Guides


Helpline

Cambodia:
Phone: +855(0)23 999 255
(Mon-Fri, excluding weekends and public holidays)
8.00am to 6.00pm ICT
Email: BusinessService@anz.com
Hong Kong:
Phone: +852 3559 6002
(Mon-Fri, excluding weekends and public holidays)
8.30am to 7.00pm HKT
Email: servicehk@anz.com
India:
Phone: +91 22 3362 0001
9:00am to 6:00 pm ICT (Mon-Fri)
9:00am to 1:00pm ICT (Sat)
Email: ClientServices-India@anz.com
Japan:
Phone: +81 3 6212 7604 or 0120 870 289
(Free dial in Japan)

(Mon-Fri, excluding weekends and public holidays)
9.00am to 5.00pm JST
Email: wcsjp@anz.com
Singapore:
Phone: +65 6637 7939
(Mon-Fri, excluding weekends and public holidays)
8.30am to 7.00pm SGT
Email: servicesg@anz.com
Taiwan:
Phone: +88 62 8722 5090
(Mon-Fri, excluding weekends and public holidays)
8.30am to 7.00pm CST
Email: servicetw@anz.com
Vietnam:
Phone: 18001777
(Mon-Fri, excluding weekends and public holidays)
8.00am to 5.00pm ICT
Email: VNOps.ClientService@anz.com


You need Adobe Reader to view PDF files. You can download Adobe Reader free of charge.